Enable 2-Factor Authentication

Created by Fatima Mourad, Modified on Wed, 10 Jul at 1:47 AM by Fatima Mourad

In addition to the existing SSO and Basic Authentication login security features, Novisto supports 2-Factor Authentication (2-FA) as an added security measure to Basic Authentication login to protect user accounts and client data. 


Table of Contents


What is 2-Factor Authentication (2-FA)?

Coupled with Basic Authentication login, 2-FA requires a trusted device (commonly a smartphone) and an Authenticator app to verify login. Once 2-FA is enabled, a one-time verification code is generated at every login attempt. Follow the steps outlined in this article to enable 2-FA for the first time.   


Glossary


The following terms describe the account login methods supported on the Novisto platform

  • Basic Authentication

    Account login method that requires users to input a username and password to authenticate access.
  • Single Sign-On (SSO)

    Account authentication method that allows users to log in with a single ID to different software systems. The SSO provider is determined based on your company's preferred carrier.
  • 2-Factor Authentication (2-FA)

    Coupled with Basic Authentication login, 2-FA requires a trusted device (commonly a smartphone) and an Authenticator app to verify login. A one-time validation code is generated at every login attempt.


Step 1: Enable 2-FA - First-time setup


To enable 2-FA on your Novisto user account, follow the steps below:

  1. Install a Time-based One-Time Password (TOTP) authenticator app on your mobile device. The following are common examples of TOTP authenticator apps: Microsoft Authenticator, Google Authenticator, or Authy. 
  2. Log into the Novisto platform using your Basic Authentication credentials (e-mail and password). You will be redirected to the 2-FA setup screen.
  3. Scan the QR code displayed on the Novisto setup screen using the authenticator app. 
  4. Enter the one-time validation code generated on the authenticator app.
  5. Click Enable.

You will be required to enter a one-time validation code every time you log in.


Step 2: Re-login with Basic Authentication


After setting up 2-FA, you will be redirected to the Novisto login page. Sign in using your Basic Authentication credentials (email and password).

 

Step 3: Verify credentials using authenticator app


In the 2-FA authentication page, enter the one-time validation code generated on your authenticator app and click Verify.


IMPORTANT:

Notify your Novisto administrator if you lose access to your trusted device.


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